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FAQs

If you're a tenant, you can claim compensation if repairs are not getting done.

 

Whether you are a tenant of the local council, housing association or any other rented property, you have the right to live in a safe and well maintained property. 

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Read our FAQs to get answers to frequently asked questions.

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Damp or mould in your home

You could win up to £17,000
for disrepairs

Who can I claim against?

You can make a claim against any council or housing association landlord if you reported a repair to them and it wasn’t satisfactorily carried out in a timely manner.

 

If you rent your home from any council or housing association in the UK, please get in touch with us as you could be due compensation.

  • How do I know if I'm eligible?
    If you have any problems with your local council house or a housing association house such as any damage suffered internally or externally, there is a very high chance you can claim your rent back and get compensation. The best thing to do is to get in touch with us so we can assess your case.
  • How do I make a claim?
    Get in touch with us via the call me back button, contact form or by phone. Speak to one of our friendly advisors who will do an initial assessment. After this we will arrange for someone to visit you at home and take pictures of any damage, although if you have your own and can send them it will speed things up. After we have documentary evidence our solicitors can get to work on your case free of charge on a no win no fee basis. At this stage you can sit back and relax and let them do all the work.
  • Are there any fees?
    No fees! Nothing, nada. We operate a No Win No fee agreement. If your case loses, it won’t cost you a penny. Your landlord pays our fees when we win. If we recover compensation for you we retain a proportion which we will agree with you in advance.
  • Why choose us?
    Housing Disrepair is a trading style of Prestige UK Solutions who is regulated by the Financial Conduct Authority. With over 30 Years combined experience, you can be confident that we can provide the support you need and resolve your case as quickly as possible.
Contact the Housing Disrepair Team illustration

You could be eligible for compensation up to £17,000

We help tenants win the compensation they deserve

Find out if you're eligible for compensation >

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